True or false: Every now and then, you in your role as salesperson will meet someone who simply won't buy what you are selling. Well, obviously, that's true, right? I mean, no one has a 100% sales record. Because even though you have taken all the top-notch sales training courses and the best sales presentation training, your potential customers haven't. So all your sales tips and techniques won't work on someone who simply doesn't want to buy.
But maybe that's the wrong question. If we rephrase the question, then maybe the approach you can use changes. And if the approach changes, possibly the result changes. Possibly you get to 100% sales record. Let's try that different question.
True or false: Every now and then, you in your role as salesperson will meet someone who simply won't buy what you are selling RIGHT NOW. Oh, that's a little different, isn't it? Maybe if you shift your perspective from "selling now" to "selling ever," your sales approach will change.
1. Focus on establishing a relationship. Move from what you learned in the sales presentation training to what you've learned from establishing personal relationships. Focus more on establishing lines of communications and less on pushing your products or services.
2. Let the client know that they can come back to you as decision date gets closer. Tell them that your role is to help them make the best decision possible. Whatever information they need to best make that decision, you are available to provide it.
3. Use language of inclusion ("When we have our monthly meetings.." as opposed to "We offer you monthly meetings...") when explaining the benefits to the client.
4. Always look for openings to have them make a commitment to "lock in" a feature or a price. Establishing a relationship is nice. But having the client make a tangible commitment is better. And it can lead to greater opportunities to come back to the customer to move them further along the road to the ultimate purchase.
5. Look for ways to keep the sales presentation brief. Since it should be obvious that this particular session won't result in a sale, use the time efficiently to establish a relationship. Remember, not everything you have learned in your sales training courses is useful right now. But if you are going to spend a lot of time turning a potential sale in to an actual sale, spend that time as you travel along the path, not all at the beginning of the journey
One specific sales tip and technique is to use proper stress management to keep you calm and focused during the sales process. Other techniques include ways to close a sale, methods of meeting and overcoming objections, and patterns of negotiating price. But here - for this situation - maybe put aside your sales negotiation training and focus on establishing a relationship that will lead to a sale.
For more information on sales negotiation training and stress, please see STRESS JUDO, the Black Belt stress management program developed by Rick Carter. A trial attorney for 15+ years and martial artist for 25+ years, Rick developed this exclusive stress management program to handle emotional, physical, and mental stress, and to turn stressful situations into opportunities
Tuesday, January 5, 2010
Sunday, January 3, 2010
Stress And Sales Presentation Training
A new article on how you can use stress management to close more sales:
5 TIPS TO PREVENT STRESS FROM KILLING EVERYTHING YOU LEARNED IN YOUR SALES NEGOTIATION TRAINING
5 TIPS TO PREVENT STRESS FROM KILLING EVERYTHING YOU LEARNED IN YOUR SALES NEGOTIATION TRAINING
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